Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Sis Q Custom Caps and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Sis Q Custom Caps believes that customer conduct violates applicable law or is harmful to the interests of Sis Q Custom Caps and its subsidiaries.

    *All orders are final and payment is expected once art proofs have been approved*

  • Privacy Policy
  • Sis Q Custom Caps use of personal information that you may submit to Sis Q Custom Caps through this Web site is governed by the Sis Q Custom Caps Privacy Policy.

  • Shipping & Delivery
  • Sis Q Custom Caps ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, Sis Q Custom Caps ships merchandise to Canada and Mexico, and other international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

  • International
  • Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

    Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Sis Q Custom Caps is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

  • Sales Tax
  • Sis Q Custom Caps charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.

  • Return Policy
  • You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). Sis Q Custom Caps reserves the right to change its payment procedures at any time without prior notice to you. Once the customer has approved his order there is not return policy unless there is a defect in the product or the customization is incorrect. 

  • Store Hours
  • Customer service is available as defined on the Contact Us page of this Web site.